Refund policy

Return & Refund Policy

We want you to be completely satisfied with your order. If something is not right, you may request a free return within 14 days of receiving your order.

14-Day Free Returns

You have 14 days from the date your order is delivered to request a return.

Eligible returns are free of charge. We will provide you with the necessary return instructions once your request has been approved.

Return Conditions

To be eligible for a return, the item must be:

  • Unworn and unused
  • In the same condition in which it was received
  • With all original tags attached
  • Returned in its original packaging where possible
  • Accompanied by proof of purchase or your order number

Items showing signs of wear, washing, damage caused after delivery, or missing original tags may not be accepted for return.

How to Request a Return

To start a return, please contact our customer support team at info@lessispower.shop within 14 days of delivery.

Please include your order number and the item you would like to return.

Please do not send items back without contacting us first, as all returns must be approved before shipment.

Refunds

Once we receive and inspect your returned item, we will notify you regarding the status of your refund.

If approved, the refund will be issued to your original payment method.

Please note that processing times may vary depending on your bank or payment provider.

Damaged or Incorrect Items

Please inspect your order when it arrives. If you receive an item that is damaged, defective, or incorrect, contact us as soon as possible at info@lessispower.shop so we can review the issue and provide an appropriate solution.

Exchanges

If you need a different size, please contact us within the 14-day return period.

Exchanges are subject to product availability. Our support team will provide you with the necessary instructions.

Important Information

Returns that do not meet the conditions above may be refused.

This policy does not affect any mandatory consumer rights that may apply to your purchase.

Contact

If you have any questions about a return, exchange, or refund, please contact us at info@lessispower.shop .